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Ionic Balance Warranty / Returns Policy

Ionic Balance Warranty / Returns Policy

Money Back Guarantee

14 Day Money Back Guarantee

Direct purchases - the product can be worn risk free for 14 days and can be returned anytime within that period with original packaging and in an undamaged condition. Proof of purchase is required for a full refund.

For product purchased at an Authorised Retailer, see refund and exchange rules and regulations as provided by that retailer.

90 Day Warranty Against Manufacturer Defect

If any product is found to be defective within 90 days of purchase, return the product to Ionic Balance with the proof of purchase, and Ionic Balance will gladly exchange it. You will receive a free brand new replacement, please include £1.50 return shipping and handling fee.

Claims against general wear and tear, failure to comply with product usage guidelines, misuse or accidental damage are considered as invalid claims.

How to make a return

1. Return the product in its original condition.
2. Product must be returned in its original packaging and are inspected on return. We reserve the right to refuse return if products are damaged or excessively worn.
3. Include a brief written description of why you are returning the product.
4. Products must be returned to:

Ionic Balance Returns
The Green House
Beechwood Business Park
Inverness
IV2 3BL
UK

It is your responsibility to provide proof of return. We do not accept liability for lost, damaged or undelivered items. We therefore recommend returning the goods through traceable means. Please note that if you are sending via the Royal Mail a LARGE 1st or 2nd Class stamp is required. Affixing the incorrect postage will delay your return by up to a week.

Returning the wrong size

If you ordered the wrong size and would like to replace for an alternative size, you must return the product within 5 working days with the original packaging and enclose £1.50 for postage of the correct size.

Ionic Balance is MAXIMUM STRENGTH for MAXIMUM RESULTS!

Utilising the unique healing properties of the gemstone Tourmaline an Ionic Balance Band emits Negative Ions, Far Infrared Rays and Alpha Waves, which can have the following benefits: Increased Energy, Increased Stamina, Enhanced Immune Function, Quicker Response, Reduced Fatigue, Improved Flexibility, Boosted Metabolism, Improved Balance, Greater Wellbeing, Stabilised Blood Pressure, Sharper Concentration, Improved Blood Circulation, Deeper Sleep, Faster Recovery, Improved Mood, Amplified Strength, Faster Healing and More Fucus.